Serta Icomfort request for advice
Apr 10, 2011 8:51 PM
Joined: Apr 10, 2011
Points: 4
Greeting mattress experts and lurkers,

I am a once-a-decade mattress buyer in need of assistance.  Can anyone provide input for the Serta Icomfort foam mattress line?  Specifically, I'm interested in the Revolution model king size.  My initial search led me towards the Tempurpdic Rhapsody.  However, many reviews suggest Tempurpedic's sleep "hotter" than spring or other foam mattresses.  My wife is furnace so I dare not bring a mattress home which amplifies that issue.  So, my next focus was the Simmons ComforPedic.  My wife laid on every model and said they were "too springy" compared to the Tempurpedic and the iComfort.  So we are down to one option right now, the iComfort.  What I'm asking for help with is advice and comparison.  The iComfort line of Serta is very, very new and this is possibly why there is no data or opinions on the internet.  My heart is not set on the Revolution for $2,000 and I am genuinely interested in hearing advice and comments even if that information leads away from iComfort completely. 

Thoughts?

Much appreciated,
Bronson

Re: Serta Icomfort request for advice
Reply #60 May 31, 2011 11:46 PM
Joined: May 30, 2011
Points: 11
Need2Sleep - I spent 2 straight days going into stores talking to industry experts and that was the overwhelming opinion. Not everything is found on the web. But take it or leave it. If I find something online I'll post it. Though Costco carries some quality products, you should know that you pretty much get what you pay for. 
This message was modified May 31, 2011 by jblo
Re: Serta Icomfort request for advice
Reply #61 Jun 1, 2011 1:05 PM
Joined: Jun 1, 2011
Points: 2
Our iComfort (not sure which one we got, but the salesman did say it was the firmest one in their line) was delivered yesterday.

We were told that we would probably have to "air" it out or let it breathe, you pick for a day.  Well I'm here to tell you that there was very little odor to our new mattress.  Something I've read about in this thread.  I was surprised and pleased that we did not have this issue, the temps here are in the 90s, so the prospect of opening up the windows wasn't something I was looking forward to.  

It did seem that the bed was "firmer" than the one on the display floor, but that was to be expected.

I slept well my first night and am pleased, the hubby on the other hand is undecided.  I'll have to get back to you after a couple of weeks.  I just wanted to say I am happy so far with our new bed.

Re: Serta Icomfort request for advice
Reply #62 Jun 1, 2011 2:38 PM
Joined: Mar 20, 2011
Points: 71
jblo wrote:

Need2Sleep - I spent 2 straight days going into stores talking to industry experts and that was the overwhelming opinion. Not everything is found on the web. But take it or leave it. If I find something online I'll post it. Though Costco carries some quality products, you should know that you pretty much get what you pay for. 



 

Well this debate has sparked interest of many it seems and elaborating on your opinion would be helpful. What did these experts base their opinion on? Do they know who makes the foam for each of the two companies? Does Serta make their own foam?

Re: Serta Icomfort request for advice
Reply #63 Jun 1, 2011 6:51 PM
Joined: May 22, 2011
Points: 9
SleepFinally wrote:

Our iComfort (not sure which one we got, but the salesman did say it was the firmest one in their line) was delivered yesterday.

 

We were told that we would probably have to "air" it out or let it breathe, you pick for a day.  Well I'm here to tell you that there was very little odor to our new mattress.  Something I've read about in this thread.  I was surprised and pleased that we did not have this issue, the temps here are in the 90s, so the prospect of opening up the windows wasn't something I was looking forward to.  

It did seem that the bed was "firmer" than the one on the display floor, but that was to be expected.

I slept well my first night and am pleased, the hubby on the other hand is undecided.  I'll have to get back to you after a couple of weeks.  I just wanted to say I am happy so far with our new bed.


Thanks for posting your impressions. Can you find out which model you got and post the info here? I'm leaning towards the Insight and it sounds like that's the model you have. I just want to clarify.

Re: Serta Icomfort request for advice
Reply #64 Jun 1, 2011 11:51 PM
Joined: Apr 15, 2011
Points: 163
According to the most recent 10K filings with the SEC, Sealy does manufacture its own foam (which is not to say it doesn't license and outsource its manufacturing through licensees), but Simmons outsources all of its supplies and does not claim to manufacture its own foam. Serta is owned by a private equity firm and that company does not post filings with the SEC, so no public information is available on that company with the SEC.

For what it's worth...hope this helps.

Re: Serta Icomfort request for advice
Reply #65 Jun 2, 2011 1:37 PM
Joined: Jun 2, 2011
Points: 6
First I would like to disclose that I am a mattress store owner since 8 years back. I am currently running just one store which I also am acting like the sales person in. I sell or have sold brands like Hastens, Tempur-pedic, Comfor-pedic (before Simmons Bought them out), Serta, Spring Air, Englander, Simmons, Sealy, Sterns & Foster, Natura, NexGel, Corsicana, Symbol, Kaymed. 

I would like to give you my opinion on the mattress industry as well as on the Icomfort product...

1. Density of foam is a measurement of quality in most cases but not always. There are fillers that will make a foam denser but not necessary a higher quality.

2. memory foam/visco foam/tempur-material are all sleeping warmer because they are dense, they compress under weight and they trap the body heat of the sleeper inside of the foam. A mattress needs to be breathable to sleep cooler. The only thing that will help foam sleep cooler is to make it breathable. When infusing gel into the memory foam I can not see that this would make it sleep any cooler. But Serta has figured out a way to use the word and material Gel in their marketing! Gel sounds "Cool" but it's not! When gel is made with big air pockets it sleeps cooler. Kaymed, Nexgel and Intelliegel are the only ones that I am aware of right now that uses "real gel" in their mattresses. I know for a fact that the NexGel beds sleep way cooler than Tempur-pedic mattresses. How do I know this? Because some of my customers that complain about sleeping hot on Tempur-pedic has swapped to a Nexgel mattress and now don't complain about sleeping 'Hot"!

3. The mattress industry is filled with a bunch of ( I call them mattress-prostitutes). Their main goal is to make as much money as possible and tell a story with their product as opposed to making a 'Quality product' and making truthful claims about it. I see consumers all the time fall for slick sales stories! But guess what!? a story is not going to help once you got the mattress in your house and none of the claims made are true.. But at this time the mattress store has your money and you are stuck with a mattress that doesn't live up to your expectations!

4. Comfort Guarantees of mattresses; so many stores offer these guarantess!! If you buy a mattress from such a store there is a risk that you might also end up buying a slightly used mattress.The only mattress manufacturer to my knowledge that takes back mattresses are Tempur-pedic. Any other brand of mattress that is being taken back is most likely going to be resold!!

5. All foams soften up if/when compressed under weight! Some take deeper indentions than others. Latex softens up but holds it's shape fairly well. Good quality memory foam and Tempur-material softens up but holds it's shape very well. Polyfoams are less durable especially the quality being used in most regular innerspring mattresses today..(No matter which manufacturer). Polyfoam could be made to hold up but would cost more and therefor the manufacturers are "pricing their beds out of the competition" When people starts to vote by buying quality products (that cost more) instead of always looking for the cheapest, that's when manufacturers will be forced to change what they make and produce better quality.

6. No one mentions the box-spring or the foundation being used in mattresses today... Most are really poor quality and can and will make a difference in how well a mattress holds up! Guess why Tempur-pedic has switched to a solid surface on all their Foundations!? To keep them from squeaking is one reason but also to keep their mattresses look nad feel flat! Most other brands put their memoryfoam, latex foam mattresses on a "Semiflex boxspring" this is only going to make the mattress look like it's sagging in the middle or on either side if  it's a king size mattress.

I would also like to point out that Dan's posts that I have been reading under this thread seem very honest and to the point. If you choose not to believe what I have said or what he has pointed out that's your choice/loss.

I am in the business to make money but I am not in the business to trick or fool people with lies! I feel that I have the experience and knowledge to help people on this site and in my store. I hope that some of what I posted here will be helpful to some before they spend their hard earned money on some marketing gimmick!

Re: Serta Icomfort request for advice
Reply #66 Jun 2, 2011 6:28 PM
if your not poor and humble, then whats the point? - Terence Mckenna
Location: Earth
Joined: May 23, 2011
Points: 13
Hey we gotta dan fan here.   He never did show me any links for his claims, and quite frankly it diddn't make any sense that he was bashing his own product. ( if thats even true what he said about working for a major foam manufacturer).   So you sell or sold serta right?  Are you selling any icomforts at your store.  I want real reviews and not ones that are biased from people who probably sell the other foam beds. Sorry but i have to comment if my bs meter goes off
Re: Serta Icomfort request for advice
Reply #67 Jun 2, 2011 6:54 PM
Guest
daydreamer01 wrote:

Hey we gotta dan fan here.   He never did show me any links for his claims, and quite frankly it diddn't make any sense that he was bashing his own product. ( if thats even true what he said about working for a major foam manufacturer).   So you sell or sold serta right?  Are you selling any icomforts at your store.  I want real reviews and not ones that are biased from people who probably sell the other foam beds. Sorry but i have to comment if my bs meter goes off



@Daydreamer-  Can you explain why my Icomfort Insight broke down after 30 days.  Even the salesperson who took the return stated he could not believe how you just sank straight in with NO resistance at all anymore.  There was no support provided on my side of the bed anymore after 30 days at all, to me that is concerning.  I understand you have a hard on for the mattress, but we are honest people giving our opionion on a mattress.  There is no reason to attack anyone.  We merely are providing our experience to other possible buyers.  I am not saying it is a horrible mattress, its just that there may be quality concerns due to longevity of the mattress itself.  I know for a FACT this mattress broke down COMPLETELY in 30 days. No questions about it.

Re: Serta Icomfort request for advice
Reply #68 Jun 2, 2011 6:55 PM
Joined: Apr 15, 2011
Points: 163
Thanks for the valuable information. I am generally glad to read the contribution to this forum, from most all sources, and have the opportunity to hear them out and make a more informed decision. That's why we're here, I suspect, and although we all have a b.s. meter of some sort another, not all bs meters are calibrated the same!
Re: Serta Icomfort request for advice
Reply #69 Jun 2, 2011 7:59 PM
Joined: Jun 2, 2011
Points: 481
First, thanks to everyone for insightful posts, it really helped in shopping.  I will tell you my shopping experience for the iComfort as candidly as possible.

 

I had an iComfort Insight twin XL on order from Sears from Mon. 5/30/11, but cancelled the order today.  It was to be delivered 2 days from now. At Sears, they had an Insight and Genius both twin XL and a Revolution Queen on display.  Sitting and pushing on the Insight repeatedly, I noticed a little variance in the 'give' of the mattress - at the feet area, it was firmer, in the hips area, there was a little more sink when pushing into the mattress.  Also, when I sat up on the mattress in the middle 'Indian style' on bed, it sunk down a bit, sort of like being in a hole.  When I pressed all around the Revolution mattress, the feel was much more even from head to toe.  ..  Insight felt alright to lay on, but after reading Pete's (?) and Astinia's (sp?) posts, I decided I'm not in the mood to experiment.

I found out Sears used to carry a memory foam mattress by Sealy (Embody?) last year, but now they have the iComfort.  It just seems like a revolving door to keep a few memory foam mattress on the floor from different companies, like 5 foam mattress and 25 innerspring ones.

I did a google search on subject 'are memory foam mattresses toxic' and a number of pages come up talking about how memory foam is petroleum based and has many chemicals in it.  Reading about VOC's, off-gassing and all is a turn off.  I know S brand innersrpings will do that too, but I doubt as much as a memory foam one. I bought a mattress with 3" memory foam topper 3 weeks ago, and the memory foam smelled awful for days. 

That Insight mattress was mfrd 3/31/11 and had some variance in feel.  I've been looking at and ordered an S&F entry level plush tight top where the floor model mfrg. tag was June 2009 and the feel is very even in different areas of the mattress.  I look forward to getting my new one in 8 days and getting off the couch (never let small outfit take your old mattress if you don't see yourself sticking with them on an exchange : | )

This message was modified Jun 4, 2011 by slpngoc

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