Update - Returned Flobed & bought Stearns & Foster
Jun 13, 2009 10:54 PM
Joined: Jan 12, 2009
Points: 30
It has been a while since I've posted.  I am happy with the bed I have now.  Here is a summary of the entire saga:

Flobed:  I purchased a Flobed in early January.  I got the setup that was indicated to be firm. It was too soft for me. I did several core exchanges to get super firm cores but still too much of a sag for my back.  I returned it in April.

Stearns & Foster:  I bought a firm bed from Sears.  If you don't like the bed, you can return it within 30 days, no questions asked.  It definitely did not sag which was a big improvement but it was quite hard.  I woke up with backaches because it didn't provide any arch support to my back.  I had seen reviews of latex mattress toppers on this site and decided to order a 2" topper from foambymail.com.  They definitely seem to have the best prices.  They offered choices of a soft topper or a more firm one.  I decided to order the firmer one.  I've had it for about 2 weeks now and the bed is fantastic.  No more backaches or other pain, still have great support and no sags.  I may have been able to go with the softer topper as this one feels quite firm but I am very pleased and look forward to many years of comfortable sleep.

And now a couple more comments about Flobeds.  They were very pleasant to speak with.  They gave me no hassles when I asked to return the bed.  The only issues I had were related to getting reimbursed for core exchanges.  It takes up to 3 weeks to get your money back but they often exceeded the3 weeks and I had to remind them several times that they owed me money.  They returned the money for my original purchase but I had upgraded to 4 super firm cores during the test period.  On top of the other refund requests I made,  I had to request an additonal refund for $80 several times before I was reimbursed.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #11 Nov 15, 2009 2:37 PM
Joined: Aug 17, 2009
Points: 542
Philip wrote:
Jim,

Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds?

Philip: If you had done any real reading on this site you would know that Jim is most assuredly not associated with FloBeds. His principle and primary concern is with performing mattress surgery on his current mattress in an effort to acquire a sleeping surface that does not irritate his physical conditions.

 

I'm going to address your "Curiosity", though it's absolutely none of your business. Jim and I have exchanged e-mails, that is all. Neither he, nor I, are associated in any way, shape, form, or fashion, with FloBeds, other than the fact, as I have stated many times on this forum, that I have purchased a mattress from them.


I thought that “what's the best mattress.com” was all about sharing information from individuals about their mattress experience so that others could benefit. These comments are not required to meet "Philips criteria."


You claim to visit this site every day, though I see that you very seldom post. Do you work in the mattress industry, possibly associated with a FlowBeds competitor? Just curious.

This message was modified Nov 15, 2009 by eagle2
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #12 Nov 15, 2009 5:28 PM
Joined: Oct 25, 2009
Points: 14
Really, I have appreciated Jimsocal and his contributions to this forum so much. His mattress surgery photos were amazing and he has been helpful to so many. He only posts about his own experiences and findings in looking for a good, pain-free night's rest. Isn't that why we are all here?
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #13 Nov 15, 2009 6:30 PM
Joined: Jul 14, 2008
Points: 64
Eagle,

My last post was clearly directed at Jim's post just above mine. As Jim decided to "vouch" for your credibility, I pointed out that it would only be possible if he knew you personally or otherwise knew who was employed at Flobeds. I really didn't need you to respond to my "curiosity', as you put it, as my statement was directed to Jim.

In your 200+ posts, you have constantly touted the quality of the Flobeds product, hence my question concerning your possible affiliation with them. As I stated, I have no problem with Flobeds, but even you must realize that there are other quality bedding companies.

To answer your question, no, I do not work in the mattress industry.

I also thought that "what's the best mattress.com" was about sharing information from individuals about their mattress experiences and not about putting down all bedding other than Flobed stuff.

The internet sure is an interesting creation, right Eagle.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #14 Nov 15, 2009 6:39 PM
Joined: Aug 17, 2009
Points: 542
Philip wrote:
I also thought that "what's the best mattress.com" was about sharing information from individuals about their mattress experiences and not about putting down all bedding other than Flobed stuff.

The internet sure is an interesting creation, right Eagle.

Philip: If you're going to criticize someone, the least you can do is read everything they have said on the subject you're criticizing them about.

If you would do that, you would find that I have been complementary as regards quite a few companies that are what I call, "Niche Market" companies. In other words, small companies selling to the public via the Internet, such as Habitat, SleepEZ, Savvy Rest, and Foam Sweet Foam, all of which have received varying degrees of complementary remarks from me.

And yes Philip, you're right. The Internet is most assuredly an interesting creation. Why don't we enjoy it.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #15 Nov 15, 2009 6:46 PM
Joined: Jul 14, 2008
Points: 64
Eagle,

As to the internet.....I thought that's what we were doing.

Have a great evening.

Philip
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #16 Nov 16, 2009 1:29 AM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
Philip wrote:
Jim,

Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds?

Hi Philip. I can vouch for Eagle2 because I've been on here ever since he's been on here and he did not start out being a flobeds guy, not at all. He considered other companies and did a lot of research and thinking on it for a long time before finally deciding to buy a flobed. He's just very enthusiastic about them because after researching S company type spring mattresses he encountered nothing but a lack of "user friendliness" and a lack of disclosure about what materials are used in them. And after a long time he bought a Flobed and I think the fact that they have an opposite type of approach - full disclosure about the materials used and excellent pre-sale and post-sale customer service -  has caused him to become a big fan. And why not?

I also exchanged some emails with Eagle2 awhile back and I know enough about him to be sure that he did not come on this forum to first "fool" everyone into thinking he was considering many different mattresses for months, just so he could then become flobed's "shill"! He just happens to really like the company. If you go back and read ALL of his posts, from the time he started on this board, you surely will not believe he is a shill or otherwise affiliated with flobeds.

Please don't make derogatory statements about the regular contributors on this forum. I think you will find that almost all if not all of the people here are very helpful and friendly.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #17 Nov 16, 2009 10:05 AM
Joined: Jul 14, 2008
Points: 64
Hi Jim, <BR><BR>Thanks for the prompt response.
This message was modified Nov 16, 2009 by Philip
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #18 Nov 17, 2009 5:24 PM
Joined: Oct 8, 2009
Points: 192
I too noticed the plethora of pro Flobed postings here...but at some point I asked one too many questions and someone here was kind enough to tell me I should just go to a store or something...

kinda funny, because my interaction with the internet and message boards in particular, is rather immense, too much probably...and when someone informs you that you are asking too many questions or arent too serious about the subject, or whatever I was told, you are surprised....and obviously a little annoyed...

so as a result i havent posted in a while, not worth the stress of reading negative comments -

Whether or not Flobeds itself is influencing this website, I dont have a clue.
This message was modified Nov 17, 2009 by randys
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #19 Nov 17, 2009 6:11 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
randys wrote:
I too noticed the plethora of pro Flobed postings here...but at some point I asked one too many questions and someone here was kind enough to tell me I should just go to a store or something...

kinda funny, because my interaction with the internet and message boards in particular, is rather immense, too much probably...and when someone informs you that you are asking too many questions or arent too serious about the subject, or whatever I was told, you are surprised....and obviously a little annoyed...

so as a result i havent posted in a while, not worth the stress of reading negative comments -

Whether or not Flobeds itself is influencing this website, I dont have a clue.

Randys, I'm sorry you were told you were asking too many questions. I don't remember your post.
SOMEtimes someone comes here and asks questions without doing any "homework" at all, and though I usually try to lead those people in the right direction, some people do get annoyed that they want their answers spoon fed to them without being willing to do any work for themselves. 
Other than that, people here are almost always helpful and friendly.

As to wondering if flobeds influences the site, I can tell you that I have been coming here for about 8 years off and on (my profile icon states otherwise but that is because there was a re-organizing of the forum and I lost my tenure so to speak at that time), and I can assure you that flobeds has no influence here. Their influence is that they offer a great bed for many people and a great return policy and great customer service. I am one who bought a mattress from them and then returned it because I did not like the feel of their latex mattress. I had ZERO problems with the return nor with getting my money and that is what almost everyone reports who does a return.

IF someone here were a flobeds shill, they would have to be nothing short of a CIA-trained intelligence operative, to pull it off. Basically one would have to come here, pretend to be looking for a good bed, gradually "decide" to buy a flobeds, then steer people towards flobeds. But if they were too obvious they'd get caught, and the bottom line is that someone like that is not needed because there are enough satisfied flobeds customers here to point out their positive qualities.

I give props to flobeds not because I am paid by them, nor because I like their beds (I don't really like them) but rather because they provide a good product with excellent customer service. I've been coming here about 8 years as I said, and I don't think I've ever seen ONE person who had a real issue with flobeds as a company.

Welcome back to the forum. DId you buy a mattress yet? Please share, and if you have any questions I can answer, I'll try to help.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #20 Nov 17, 2009 7:47 PM
Joined: Oct 8, 2009
Points: 192
I am getting the rhapsody as soon as the new carpet in my house is installed.....didnt want the carpet guys manhandling my brand new tempurpedic, especially since I may end up returning it within the 90 day window...

Flobeds is actually close to me and I would like nothing more than for them to be successful...they are about a 2 1/2 hour drive away...

I will report back after a short time with my new bed, which will be soon.

Thanks