Update - Returned Flobed & bought Stearns & Foster
Jun 13, 2009 10:54 PM
Joined: Jan 12, 2009
Points: 30
It has been a while since I've posted.  I am happy with the bed I have now.  Here is a summary of the entire saga:

Flobed:  I purchased a Flobed in early January.  I got the setup that was indicated to be firm. It was too soft for me. I did several core exchanges to get super firm cores but still too much of a sag for my back.  I returned it in April.

Stearns & Foster:  I bought a firm bed from Sears.  If you don't like the bed, you can return it within 30 days, no questions asked.  It definitely did not sag which was a big improvement but it was quite hard.  I woke up with backaches because it didn't provide any arch support to my back.  I had seen reviews of latex mattress toppers on this site and decided to order a 2" topper from foambymail.com.  They definitely seem to have the best prices.  They offered choices of a soft topper or a more firm one.  I decided to order the firmer one.  I've had it for about 2 weeks now and the bed is fantastic.  No more backaches or other pain, still have great support and no sags.  I may have been able to go with the softer topper as this one feels quite firm but I am very pleased and look forward to many years of comfortable sleep.

And now a couple more comments about Flobeds.  They were very pleasant to speak with.  They gave me no hassles when I asked to return the bed.  The only issues I had were related to getting reimbursed for core exchanges.  It takes up to 3 weeks to get your money back but they often exceeded the3 weeks and I had to remind them several times that they owed me money.  They returned the money for my original purchase but I had upgraded to 4 super firm cores during the test period.  On top of the other refund requests I made,  I had to request an additonal refund for $80 several times before I was reimbursed.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #6 Nov 13, 2009 2:25 PM
Joined: Aug 17, 2009
Points: 542

Groo21:


BobJ’s post from June 13, does not indicate how heavy a man he is. But his comment that he worked with FlowBeds and they supplied him with several different layers of latex and it was still too soft, I find to be, well, quite frankly, hard to comprehend.

 

The reason I say this is the fact that the sheet that I downloaded from FlowBeds website called “Latex Mattress Core Fact Sheet” stipulates that there ILD range for latex, from "soft to super firm" goes all the way from 19 ILD to 46 ILD. This is a very large difference in firmness.

 

As Kimberly has indicated she bought a FlowBeds that is blended latex. Therefore she has a greater range of firmness than I do. I purchased a FlowBeds that is 100% botanically grown natural latex. The firmness range on this brand of latex is from 20 to 38 ILD. Keep in mind that ILD stands for "Indentation Load Deflection" so an ILD of 46 indicates that it would take 46 pounds of pressure to compress a 4 inch piece of latex 25% or 1 inch into the latex with a steel plate that is 9 inches in diameter.

 

This ILD business can become quite confusing. And no piece of latex is uniform throughout its core. They take several readings and then average them. But it is the best indicator that we have if it is done honestly. The point being that Bob J. could have purchased a super firm core in a blended product that was anywhere between 42 and 46 ILD. As I indicated my bed is a natural latex bed and the firmest layer I can get is 38 ILD.

 

All I can tell you is that an extra firm piece of foam with an ILD of an average of 36 is quite firm indeed for me, and I weigh 210 pounds and am 6’2” tall. To my way of thinking, a Super Firm blended latex core of 46 ILD would almost be like sleeping on the floor, I would think. So what I am trying to say is, you can make a latex mattress so firm that to most people (even big people) it would sleep uncomfortably.

 

One other thought needs to be expressed. When you're spending this kind of money over the Internet, you want to make sure that you're dealing with quality people, and that they have a quality exchange and return policy. FlowBeds is the very best in this regard of any company doing business on the Internet, that I am aware of. And I checked the web for several months before making my purchase. You can check them out for yourself at flobeds.com.

This message was modified Nov 13, 2009 by eagle2
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #7 Nov 13, 2009 5:20 PM
Joined: Jul 14, 2008
Points: 64
Eagle,

Mostly, I am posting this reply to find out if someone is going to delete it.

I frequent this forum daily and can't help but notice that anytime anyone says anything negative about Flobeds, you are there to defend the company. I remember reading that, as a rule, flobeds ( a sponsor of this site) doesn't allow their employees to actively participate in forum posts, but I have trouble believing that your last name could be anything other than Turner.

I believe that Flobeds is a fine company, and I had trouble choosing between them and the company I eventually purchased my bed from.

Why not let BobJ have a negative view about his bed. It actually balances all of the positive stuff and makes them seem more real.

Philip
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #8 Nov 13, 2009 5:47 PM
Joined: Aug 17, 2009
Points: 542
Philip wrote:
Eagle,

Mostly, I am posting this reply to find out if someone is going to delete it.

I frequent this forum daily and can't help but notice that anytime anyone says anything negative about Flobeds, you are there to defend the company. I remember reading that, as a rule, flobeds ( a sponsor of this site) doesn't allow their employees to actively participate in forum posts, but I have trouble believing that your last name could be anything other than Turner.

I believe that Flobeds is a fine company, and I had trouble choosing between them and the company I eventually purchased my bed from.

Why not let BobJ have a negative view about his bed. It actually balances all of the positive stuff and makes them seem more real.

Philip

Philip: No my name is not Turner. I am a retired, 72 years old male, and in no way attached to the mattresses industry. I am just a very satisfied Flobeds customer.

I am sorry that you find my post offensive. I was trying to respond to Groo21 and should have quoted his remarks when I made my post. But since he had referenced Bob J, and this is his original thread, I addressed myself to Bob J’s complaints about not being able to find a firm enough mattress from FloBeds, since Groo21 refers to himself as a large man concerned about adequate firmness in acquiring a mattress. My apologies for not making that clear. I have since tried to correct this.

 

It would seem that Bob J. has forgotten about this thread as he has not posted since June 13, so I thought it was obvious that my comments were in no way directed at him.

 

All of my comments were an attempt to not denigrate against Bob J., but rather to assist the inquiries made by Groo21.
This message was modified Nov 13, 2009 by eagle2
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #9 Nov 15, 2009 2:31 AM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
I have to vouch for eagle2, he's not with flobeds.
I think many of us have either dealt with or know others who dealt with flobeds and found them to have excellent customer service, that's all it is.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #10 Nov 15, 2009 10:50 AM
Joined: Jul 14, 2008
Points: 64
Jim,

Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds?
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #11 Nov 15, 2009 2:37 PM
Joined: Aug 17, 2009
Points: 542
Philip wrote:
Jim,

Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds?

Philip: If you had done any real reading on this site you would know that Jim is most assuredly not associated with FloBeds. His principle and primary concern is with performing mattress surgery on his current mattress in an effort to acquire a sleeping surface that does not irritate his physical conditions.

 

I'm going to address your "Curiosity", though it's absolutely none of your business. Jim and I have exchanged e-mails, that is all. Neither he, nor I, are associated in any way, shape, form, or fashion, with FloBeds, other than the fact, as I have stated many times on this forum, that I have purchased a mattress from them.


I thought that “what's the best mattress.com” was all about sharing information from individuals about their mattress experience so that others could benefit. These comments are not required to meet "Philips criteria."


You claim to visit this site every day, though I see that you very seldom post. Do you work in the mattress industry, possibly associated with a FlowBeds competitor? Just curious.

This message was modified Nov 15, 2009 by eagle2
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #12 Nov 15, 2009 5:28 PM
Joined: Oct 25, 2009
Points: 14
Really, I have appreciated Jimsocal and his contributions to this forum so much. His mattress surgery photos were amazing and he has been helpful to so many. He only posts about his own experiences and findings in looking for a good, pain-free night's rest. Isn't that why we are all here?
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #13 Nov 15, 2009 6:30 PM
Joined: Jul 14, 2008
Points: 64
Eagle,

My last post was clearly directed at Jim's post just above mine. As Jim decided to "vouch" for your credibility, I pointed out that it would only be possible if he knew you personally or otherwise knew who was employed at Flobeds. I really didn't need you to respond to my "curiosity', as you put it, as my statement was directed to Jim.

In your 200+ posts, you have constantly touted the quality of the Flobeds product, hence my question concerning your possible affiliation with them. As I stated, I have no problem with Flobeds, but even you must realize that there are other quality bedding companies.

To answer your question, no, I do not work in the mattress industry.

I also thought that "what's the best mattress.com" was about sharing information from individuals about their mattress experiences and not about putting down all bedding other than Flobed stuff.

The internet sure is an interesting creation, right Eagle.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #14 Nov 15, 2009 6:39 PM
Joined: Aug 17, 2009
Points: 542
Philip wrote:
I also thought that "what's the best mattress.com" was about sharing information from individuals about their mattress experiences and not about putting down all bedding other than Flobed stuff.

The internet sure is an interesting creation, right Eagle.

Philip: If you're going to criticize someone, the least you can do is read everything they have said on the subject you're criticizing them about.

If you would do that, you would find that I have been complementary as regards quite a few companies that are what I call, "Niche Market" companies. In other words, small companies selling to the public via the Internet, such as Habitat, SleepEZ, Savvy Rest, and Foam Sweet Foam, all of which have received varying degrees of complementary remarks from me.

And yes Philip, you're right. The Internet is most assuredly an interesting creation. Why don't we enjoy it.
Re: Update - Returned Flobed & bought Stearns & Foster
Reply #15 Nov 15, 2009 6:46 PM
Joined: Jul 14, 2008
Points: 64
Eagle,

As to the internet.....I thought that's what we were doing.

Have a great evening.

Philip