Man, I just don't know what to do! Below is the thread of e-mails from the manufacturer of the mattress:
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From: stuman74
Sent: Wednesday, March 25, 2009 8:27 PM
To:
[email protected]
Subject: Help please
Hello,
I recently ordered one of your Sleep Science ARA King-sized mattresses from Costco that should be delivered next week. However, it looks like I ordered just the mattress, not the mattress and foundation set. I live near Chicago and was wondering where I can buy an appropriate foundation for this bed? Or one that you recommend.
Here is the exact mattress I ordered:
http://www.costco.com/Browse/Produc...67414*&whse=BC&topnav=&Browse=〈=en-US#reviews
I do not see foundations separately from Costco on their site.
Thanks
2009/3/26 southbay info
Hello:
Thank you for purchasing an Ara mattress. We appreciate your business. Any box spring that has a continuous sold surface (no slats) is appropriate for a memory foam mattress. If you can call around to a local mattress store, they should have one. If you have a platform bed or a bed frame that is off the floor, you could put down a ¾” piece of plywood and set the mattress on top of that. If you currently have a box spring with slats, you could also place the plywood on top of that.
Unfortunately, the foundation we sell is not offered as an individual item at any of our customers retail outlets.
Please let me know if you have any further questions.
Best regards,
Customer Service
South Bay International
From: stuman74
Sent: Thursday, March 26, 2009 2:17 PM
To: southbay info
Subject: Re: Help please
Hello,
Thank you for the reply. I'll have to check my current box springs...I don't think they have slats, but I will confirm. Sounds like if they do, then I can get some plywood to lay between the box spring and mattress. If they do not have slats, will laying the thick (3/4") plywood still work? The box springs under my current king bed are two ~twin-sized box springs.
Thanks
2009/3/26 southbay info
Hello:
Yes, ¾” plywood is fine, two box springs put together is fine. That is how our foundations come as well.
Best regards,
Customer Service
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