Lynn2006 wrote:
Novahelp, I would ask Shawn to change the bottom two firm and extra firm layers for two medium ILD layers. I know before I got any 44 ILD's here, my bed was too soft and I was amazed at the difference between a 36 ILD and a 44 ILD. So I would return the 44 ILD and maybe the 38 ILD and get all 32 ILD's in your case.
I like a firm bed so that configuration would be too soft for me. For myself I am finding the new medium soft (wish it was very soft instead) 1.5" topper is not good for me since it is too firm right next to my body and I have to keep it on a 44 ILD to be somewhat comfortable since over a 36 ILD it is so uncomfortable with too much thickness. If it was very soft (my fault since Dave at FloBeds.com asked me what I wanted and I had no idea what the ILD on my 1" overstock topper was), I would sink in despite being only about 100 lbs and have some cushion but still feel the 36 ILD underneath me with the two 44 ILD's. I am going to go upstairs right now and put my 1" topper back on over the 36 ILD over two 44 ILD's to get to the way I was comfortable before. I just did not like the fact that the overstock 1" topper was falling apart. If this is perfect again for me, I will call Dave to ask him to get me a 1" very soft Talalay Latex Topper since I gave back my 2" Talalay latex topper since it was too soft for me.

We have the opposite problem with me liking my beds very firm but with a little cushion. Due to my car accident and hurting my back and neck, Dave said he'd give me more time to try out the topper he was going to send me. That is great customer service. MY bed was at first too soft and I needed to do so many latex layers exhanges and I was amazed that I liked my bed so firm. But now I am finding out I like very very soft toppers that are thin.
But I heard Shawn at SleepEz..com gives good customer service also. Find out how many latex layer exchanges you can do. Hopefully Shawn will exchange two of the latex layers for you.
Thanks for the thoughts. The 10,000 unit only has 3 latex layers, the top memory foam layer I added after the awful sleep I got last night. The memory foam makes this bed tolerable while I wait to talk with shawn. I did call Shawn today, left message and have not yet heard back.