Having gone down that road myself I can't stress enough the importance of buying from a merchant that allows more than one comfort exchange and no restocking fee, neither of which SleepEZ does. They have a very nice product at a very attractive price but it's a crap shoot and if it doesn't work out after the first comfort exchange you are out a lot of money. Be very sure of exchange and return policies before you order.
Savvy Rest report
- Thread starter mattressmom
- Start date
cloud9 wrote:
Having gone down that road myself I can't stress enough the importance of buying from a merchant that allows more than one comfort exchange and no restocking fee, neither of which SleepEZ does. They have a very nice product at a very attractive price but it's a crap shoot and if it doesn't work out after the first comfort exchange you are out a lot of money. Be very sure of exchange and return policies before you order.
You're right, and it's it's a Catch-22 if you want Dunlop instead of Talalay - as far as I can tell, only Flobeds has the really good exchange and return policy, and they sell only Talalay. I've ordered a Flobeds mattress and I hope my Mom likes it. A good sale, the fact that even in Std/Full there are split cores, and the emphasis on exchanges/returns in this forum are what swayed me to go with Flobeds.
Mattressmom in this thread was very persuasive about Dunlop and Savvy Rest, but Lynn2006 was ultimately more persuasive towards Flobeds. I really don't think my Mom will want to do any exchanges, but I like having the assurance that I could if I wanted to at low cost. Lynn2006 is probably closer to my Mom in height and weight than most of the other posters, and she (Lynn2006) prefers Talalay. I'm still not sure what I want for myself, and I've spent more than I've planned on my Mom's mattress, so I'm going to try to get by with a $65 topper. One crap shoot at a time.
Philly888
Having gone down that road myself I can't stress enough the importance of buying from a merchant that allows more than one comfort exchange and no restocking fee, neither of which SleepEZ does. They have a very nice product at a very attractive price but it's a crap shoot and if it doesn't work out after the first comfort exchange you are out a lot of money. Be very sure of exchange and return policies before you order.
You're right, and it's it's a Catch-22 if you want Dunlop instead of Talalay - as far as I can tell, only Flobeds has the really good exchange and return policy, and they sell only Talalay. I've ordered a Flobeds mattress and I hope my Mom likes it. A good sale, the fact that even in Std/Full there are split cores, and the emphasis on exchanges/returns in this forum are what swayed me to go with Flobeds.
Mattressmom in this thread was very persuasive about Dunlop and Savvy Rest, but Lynn2006 was ultimately more persuasive towards Flobeds. I really don't think my Mom will want to do any exchanges, but I like having the assurance that I could if I wanted to at low cost. Lynn2006 is probably closer to my Mom in height and weight than most of the other posters, and she (Lynn2006) prefers Talalay. I'm still not sure what I want for myself, and I've spent more than I've planned on my Mom's mattress, so I'm going to try to get by with a $65 topper. One crap shoot at a time.
Philly888
Since your mom prefers Talalay she should really enjoy her Flobeds mattress. And it's reassuring that she can get those comfort exchanges if she needs them--or even return the bed for a full refund if it does come to that.
I visited the Savvy Rest site and it seems like they give you one comfort exchange and do not accept returns at all! I would never buy something as expensive and personal as a mattress without having test driven it first if I knew I couldn't return it if it wasn't right for me. I think that's a terrible policy for any online mattress merchant to have. Mattressmom was really lucky it worked out for her.
I visited the Savvy Rest site and it seems like they give you one comfort exchange and do not accept returns at all! I would never buy something as expensive and personal as a mattress without having test driven it first if I knew I couldn't return it if it wasn't right for me. I think that's a terrible policy for any online mattress merchant to have. Mattressmom was really lucky it worked out for her.
cloud9 wrote:
Since your mom prefers Talalay she should really enjoy her Flobeds mattress. And it's reassuring that she can get those comfort exchanges if she needs them--or even return the bed for a full refund if it does come to that.
I visited the Savvy Rest site and it seems like they give you one comfort exchange and do not accept returns at all! I would never buy something as expensive and personal as a mattress without having test driven it first if I knew I couldn't return it if it wasn't right for me. I think that's a terrible policy for any online mattress merchant to have. Mattressmom was really lucky it worked out for her.
It's Lynn2006 who prefers Talalay - she has a Flobeds Talalay mattress, and she bought a Dunlop topper and returned it and got a Talalay topper. I don't know what my mother prefers. I know it's not inner spring, because it's been 50 years or more since she had an inner spring mattress and she's said she doesn't want inner spring. She's been sleeping on a Sears-o-pedic polyurethane mattress for the past 30 years, so I suspect she can sleep on anything.
The reason I was leaning towards Dunlop was because of all the comfort exchanges of Talalay I've seen being discussed here, and because Dunlop has been described as being less pushy, less bouncy, and more like polyurethane foam. And I was interested in a Savvy Rest Dunlop mattress because Mattressmom was so happy with hers. But their no return policy along with the premium price were a concern.
SleepEZ has the best price by far and offers Dunlop. Novahelp's dissatisfaction with his SleepEZ 10000 worried me, although what he got was Talalay (another reason I wanted Dunlop) and at 6'5" he's built nothing like my 105lb mother. Novahelp's troubles repacking and returning layers also was a concern. Lastly, when I called SleepEZ, I got a salesman who seemed disinterested (he sounded sleepy). Flobeds' salesman was wide awake and spent a lot of time on the phone with me.
Lynn2006 is a good advocate for Flobeds, and very importantly she's close in size and weight to my mother. On the other hand, the multiple multiple exchanges she's discussed was a double-edged sword: it convinced me of Flobeds' excellent customer service and layer exchange policy, but it made me worry all the more about Talalay ... and that's all Flobeds offers. And I know my Mom will not be keen on the idea of doing an exchange or return, no matter what, so it's important to get it right on the first throw of the dice. But Lynn2006's situation is different in that she had an accident that put her in a lot of pain and made her particularly sensitive. My Mom is 80, has a sore knee, and recently had sciatica but still is relatively happy sleeping on her 30-year-old polyurethane Sears mattress.
So it was a difficult decision on what to get for my mother. As I've written elsewhere, learning that Flobeds offers split cores on a Full/Std, something others offer only on Queen and King size, was a big deal. And the clincher was the sale on the Flobeds "zone-on-point" that's recommended for side sleepers. Split cores, zone-on-point, free layer exchanges, no restocking fee for a total return (just shipping) ... these factors give me a lot of options for configuring my Mom's bed and made me give up the desire for Dunlop. Besides, maybe Talalay is the best for my Mom after all. Neither she nor I have tested them, so what do we know? Talalay has seemingly been dissed in this forum lately, but Lynn2006 isn't the only person here who's happy with it. Talalay is favored by many mattress makers, and not because it's any cheaper to make (I believe the opposite is true). If Dunlop was better, and cheaper to make than Talalay, Flobeds and SleepEZ and many others would be pushing Dunlop. And they're not.
Philly888
Since your mom prefers Talalay she should really enjoy her Flobeds mattress. And it's reassuring that she can get those comfort exchanges if she needs them--or even return the bed for a full refund if it does come to that.
I visited the Savvy Rest site and it seems like they give you one comfort exchange and do not accept returns at all! I would never buy something as expensive and personal as a mattress without having test driven it first if I knew I couldn't return it if it wasn't right for me. I think that's a terrible policy for any online mattress merchant to have. Mattressmom was really lucky it worked out for her.
It's Lynn2006 who prefers Talalay - she has a Flobeds Talalay mattress, and she bought a Dunlop topper and returned it and got a Talalay topper. I don't know what my mother prefers. I know it's not inner spring, because it's been 50 years or more since she had an inner spring mattress and she's said she doesn't want inner spring. She's been sleeping on a Sears-o-pedic polyurethane mattress for the past 30 years, so I suspect she can sleep on anything.
The reason I was leaning towards Dunlop was because of all the comfort exchanges of Talalay I've seen being discussed here, and because Dunlop has been described as being less pushy, less bouncy, and more like polyurethane foam. And I was interested in a Savvy Rest Dunlop mattress because Mattressmom was so happy with hers. But their no return policy along with the premium price were a concern.
SleepEZ has the best price by far and offers Dunlop. Novahelp's dissatisfaction with his SleepEZ 10000 worried me, although what he got was Talalay (another reason I wanted Dunlop) and at 6'5" he's built nothing like my 105lb mother. Novahelp's troubles repacking and returning layers also was a concern. Lastly, when I called SleepEZ, I got a salesman who seemed disinterested (he sounded sleepy). Flobeds' salesman was wide awake and spent a lot of time on the phone with me.
Lynn2006 is a good advocate for Flobeds, and very importantly she's close in size and weight to my mother. On the other hand, the multiple multiple exchanges she's discussed was a double-edged sword: it convinced me of Flobeds' excellent customer service and layer exchange policy, but it made me worry all the more about Talalay ... and that's all Flobeds offers. And I know my Mom will not be keen on the idea of doing an exchange or return, no matter what, so it's important to get it right on the first throw of the dice. But Lynn2006's situation is different in that she had an accident that put her in a lot of pain and made her particularly sensitive. My Mom is 80, has a sore knee, and recently had sciatica but still is relatively happy sleeping on her 30-year-old polyurethane Sears mattress.
So it was a difficult decision on what to get for my mother. As I've written elsewhere, learning that Flobeds offers split cores on a Full/Std, something others offer only on Queen and King size, was a big deal. And the clincher was the sale on the Flobeds "zone-on-point" that's recommended for side sleepers. Split cores, zone-on-point, free layer exchanges, no restocking fee for a total return (just shipping) ... these factors give me a lot of options for configuring my Mom's bed and made me give up the desire for Dunlop. Besides, maybe Talalay is the best for my Mom after all. Neither she nor I have tested them, so what do we know? Talalay has seemingly been dissed in this forum lately, but Lynn2006 isn't the only person here who's happy with it. Talalay is favored by many mattress makers, and not because it's any cheaper to make (I believe the opposite is true). If Dunlop was better, and cheaper to make than Talalay, Flobeds and SleepEZ and many others would be pushing Dunlop. And they're not.
Philly888
I laid on two of the most comfortable 100% talalay mattresses by Serta the other day. They are a new line and if I didn't already have my zippered mattress I would highly consider one. There was an 8" talalay latex core and it felt very supportive without being pushy or bouncy. It had a nice quilted cover, too. Anyway, I liked the feel of it.
Philly888 wrote:
It's Lynn2006 who prefers Talalay - she has a Flobeds Talalay mattress, and she bought a Dunlop topper and returned it and got a Talalay topper. I don't know what my mother prefers. I know it's not inner spring, because it's been 50 years or more since she had an inner spring mattress and she's said she doesn't want inner spring. She's been sleeping on a Sears-o-pedic polyurethane mattress for the past 30 years, so I suspect she can sleep on anything.
The reason I was leaning towards Dunlop was because of all the comfort exchanges of Talalay I've seen being discussed here, and because Dunlop has been described as being less pushy, less bouncy, and more like polyurethane foam. And I was interested in a Savvy Rest Dunlop mattress because Mattressmom was so happy with hers. But the no return policy along with the premium price were a concern.
SleepEZ has the best price by far and offers Dunlop. Novahelp's dissatisfaction with his SleepEZ 10000 worried me, although what he got was Talalay (another reason I wanted Dunlop) and at 6'5" he's built nothing like my 105lb mother. Novahelp's troubles repacking and returning layers also was a concern. Lastly, when I called SleepEZ, I got a salesman who seemed disinterested (he sounded sleepy). Flobeds' salesman was wide awake and spent a lot of time on the phone with me.
Lynn2006 is a good advocate for Flobeds, and very importantly she's close in size and weight to my mother. On the other hand, the multiple multiple exchanges she's discussed was a double-edged sword: it convinced me of Flobeds' excellent customer service and layer exchange policy, but it made me worry all the more about Talalay ... and that's all Flobeds offers. And I know my Mom will not be keen on the idea of doing an exchange or return, no matter what, so it's important to get it right on the first throw of the dice. But Lynn2006's situation is different in that she had an accident that put her in a lot of pain and made her particularly sensitive. My Mom is 80, has a sore knee, and recently had sciatica but still is relatively happy sleeping on her 30-year-old polyurethane Sears mattress.
So it was a difficult decision on what to get for my mother. As I've written elsewhere, learning that Flobeds offers split cores on a Full/Std, something others offer only on Queen and King size, was a big deal. And the clincher was the sale on the Flobeds "zone-on-point" that's recommended for side sleepers. Split cores, zone-on-point, free layer exchanges, no restocking fee for a total return (just shipping) ... these factors give me a lot of options for configuring my Mom's bed and made me give up the desire for Dunlop. Besides, maybe Talalay is the best for my Mom after all. Neither she nor I have tested them, so what do we know? Talalay has seemingly been dissed in this forum lately, but Lynn2006 isn't the only person here who's happy with it. Talalay is favored by many mattress makers, and not because it's any cheaper to make (I believe the opposite is true). If Dunlop was better, and cheaper to make than Talalay, Flobeds and SleepEZ and many others would be pushing Dunlop. And they're not.
Philly888
Philly888 wrote:
It's Lynn2006 who prefers Talalay - she has a Flobeds Talalay mattress, and she bought a Dunlop topper and returned it and got a Talalay topper. I don't know what my mother prefers. I know it's not inner spring, because it's been 50 years or more since she had an inner spring mattress and she's said she doesn't want inner spring. She's been sleeping on a Sears-o-pedic polyurethane mattress for the past 30 years, so I suspect she can sleep on anything.
The reason I was leaning towards Dunlop was because of all the comfort exchanges of Talalay I've seen being discussed here, and because Dunlop has been described as being less pushy, less bouncy, and more like polyurethane foam. And I was interested in a Savvy Rest Dunlop mattress because Mattressmom was so happy with hers. But the no return policy along with the premium price were a concern.
SleepEZ has the best price by far and offers Dunlop. Novahelp's dissatisfaction with his SleepEZ 10000 worried me, although what he got was Talalay (another reason I wanted Dunlop) and at 6'5" he's built nothing like my 105lb mother. Novahelp's troubles repacking and returning layers also was a concern. Lastly, when I called SleepEZ, I got a salesman who seemed disinterested (he sounded sleepy). Flobeds' salesman was wide awake and spent a lot of time on the phone with me.
Lynn2006 is a good advocate for Flobeds, and very importantly she's close in size and weight to my mother. On the other hand, the multiple multiple exchanges she's discussed was a double-edged sword: it convinced me of Flobeds' excellent customer service and layer exchange policy, but it made me worry all the more about Talalay ... and that's all Flobeds offers. And I know my Mom will not be keen on the idea of doing an exchange or return, no matter what, so it's important to get it right on the first throw of the dice. But Lynn2006's situation is different in that she had an accident that put her in a lot of pain and made her particularly sensitive. My Mom is 80, has a sore knee, and recently had sciatica but still is relatively happy sleeping on her 30-year-old polyurethane Sears mattress.
So it was a difficult decision on what to get for my mother. As I've written elsewhere, learning that Flobeds offers split cores on a Full/Std, something others offer only on Queen and King size, was a big deal. And the clincher was the sale on the Flobeds "zone-on-point" that's recommended for side sleepers. Split cores, zone-on-point, free layer exchanges, no restocking fee for a total return (just shipping) ... these factors give me a lot of options for configuring my Mom's bed and made me give up the desire for Dunlop. Besides, maybe Talalay is the best for my Mom after all. Neither she nor I have tested them, so what do we know? Talalay has seemingly been dissed in this forum lately, but Lynn2006 isn't the only person here who's happy with it. Talalay is favored by many mattress makers, and not because it's any cheaper to make (I believe the opposite is true). If Dunlop was better, and cheaper to make than Talalay, Flobeds and SleepEZ and many others would be pushing Dunlop. And they're not.
Philly888
Hi Mattressmom--are you still out there? If so, I'd love to hear how you are doing with your mattress. I'm figuring you're probably still happy, because if you weren't, I'm sure you'd be posting! Either way, if you're still out there, please post an update. I'm considering a Savvyrest, but am also quite concerned about their return policy and warranty.
For what it's worth.. I called Sleep EZ (spoke to a Shawn, dunno if it's the same Shawn everybody here talks about... I will assume so), regarding how they handle flame retardants.
The answer was "we use (indiscernable thru my phone) wool." Shawn said there was not a need to add flame retardant because the wool material they used was naturally flame retardant.
Thoughts?
By the way... thank you so much MattressMom for all your posts! It finally put all these things I've heard and read about in an understandable format. Be great to hear from you on how things are going with your Savvy Rest now that it's been a bit longer
Oh yeah.. just heading out the door to do an in-store test drive of a Savvy Rest myself
Richiro
P.S. Oh.. to Philly. I don't necessarily think we can conclude which is better based on what most vendors are "pushing" (in the talaly vs dunlop debate). They could be pushing one over the other for a number of reasons (manufacturer incentives to retailers, markup ability, supply/deman (aka what customers seem more willing to pay more for), etc.). After all, there in business for a reason.
The answer was "we use (indiscernable thru my phone) wool." Shawn said there was not a need to add flame retardant because the wool material they used was naturally flame retardant.
Thoughts?
By the way... thank you so much MattressMom for all your posts! It finally put all these things I've heard and read about in an understandable format. Be great to hear from you on how things are going with your Savvy Rest now that it's been a bit longer
Oh yeah.. just heading out the door to do an in-store test drive of a Savvy Rest myself
Richiro
P.S. Oh.. to Philly. I don't necessarily think we can conclude which is better based on what most vendors are "pushing" (in the talaly vs dunlop debate). They could be pushing one over the other for a number of reasons (manufacturer incentives to retailers, markup ability, supply/deman (aka what customers seem more willing to pay more for), etc.). After all, there in business for a reason.
OH... just one other thing I found out when I called Sleep EZ. On their webiste, and per Shawn on the phone, Sleep EZ is now offering a 90-day return policy along with its 90-day exchange policy. Per Shawn, the return policy was a shipping cost return policy (no re-stocking fees). The competition heats up I guess huh?
After spending an hour at a Savvy Rest store the other night, I wanted to just offer my .02 on some of the things being debated on this thread, and some things I learned along the way:
1. Definitely find a store to try a mattress out first-hand (even if it's a competitor's store). Not only will you have a real-life reference to use in your decisions, but for me I realized that I'm not as worried about return policies or exchanges as much as I was prior to the store visit. I basically have it narrowed down to what I want, and am pretty sure I won't have to return anything (although I don't like the idea of "no return policy"). And just in my case, I just saved myself a huge headache and tons of additional hours of research because I now know I'm only interested in dunlop.
2. Phones calls phone calls phone calls! I hate being on/using the phone myself and prefer to read/research online. However a 15 min phone call (if at that) allowed me to find out that Sleep EZ in fact now has a 90-day return policy, and allowed me to find out the elusive information regarding flame retardants on their covers. A total of 3 quick calls also landed me "organic certifications" and mattress material listings and even "chemical analyses" for the products of 2 of the 3 vendors I'm considering (the 3rd vendor, turns out, doesn't have such documentation ~ interesting indeed).
3. Talalay and Dunlop are extremely different. Definitely research and make an informed decision on this (obviously I recommend going to a store to help decide this). It makes complete sense now to me why talalay customers are constantly swapping and experimenting to get the right feel. It also sold me on the idea of layers and going for split-layered mattress.
4. I don't know about depending so much on stats (e.g. ILD's) and other attempts to "standardize" what should work for this or that body frame and weight. I think sleeping comfort is far too personal and subjective for it to be that simple. For instance, I took Savvy Rest's "comfort questionare" at which point they kicked out recommendations on mattress configurations. Turns out my favorite confiruation in-store wasn't any of those recommendations. The questionnare results didn't even suggest the standard firm-med-soft configuration which i found to be pretty spot on for me. To take it a step further, I experimented out of curiosity and tried firm-soft-med which nobody recommends and is very unconventional ~ but it seemed to feel even MORE comfy that way to me. Point is, nothing beats going in person (even if it's to try similar products just to get an idea).
Now if only I can convince 1 vendor to incorporate all the "good parts" about the 3 vendors total I'm considering ~ I'd be in heaven!
Good luck to everybody... Hope something I said was helpful.
Richiro
After spending an hour at a Savvy Rest store the other night, I wanted to just offer my .02 on some of the things being debated on this thread, and some things I learned along the way:
1. Definitely find a store to try a mattress out first-hand (even if it's a competitor's store). Not only will you have a real-life reference to use in your decisions, but for me I realized that I'm not as worried about return policies or exchanges as much as I was prior to the store visit. I basically have it narrowed down to what I want, and am pretty sure I won't have to return anything (although I don't like the idea of "no return policy"). And just in my case, I just saved myself a huge headache and tons of additional hours of research because I now know I'm only interested in dunlop.
2. Phones calls phone calls phone calls! I hate being on/using the phone myself and prefer to read/research online. However a 15 min phone call (if at that) allowed me to find out that Sleep EZ in fact now has a 90-day return policy, and allowed me to find out the elusive information regarding flame retardants on their covers. A total of 3 quick calls also landed me "organic certifications" and mattress material listings and even "chemical analyses" for the products of 2 of the 3 vendors I'm considering (the 3rd vendor, turns out, doesn't have such documentation ~ interesting indeed).
3. Talalay and Dunlop are extremely different. Definitely research and make an informed decision on this (obviously I recommend going to a store to help decide this). It makes complete sense now to me why talalay customers are constantly swapping and experimenting to get the right feel. It also sold me on the idea of layers and going for split-layered mattress.
4. I don't know about depending so much on stats (e.g. ILD's) and other attempts to "standardize" what should work for this or that body frame and weight. I think sleeping comfort is far too personal and subjective for it to be that simple. For instance, I took Savvy Rest's "comfort questionare" at which point they kicked out recommendations on mattress configurations. Turns out my favorite confiruation in-store wasn't any of those recommendations. The questionnare results didn't even suggest the standard firm-med-soft configuration which i found to be pretty spot on for me. To take it a step further, I experimented out of curiosity and tried firm-soft-med which nobody recommends and is very unconventional ~ but it seemed to feel even MORE comfy that way to me. Point is, nothing beats going in person (even if it's to try similar products just to get an idea).
Now if only I can convince 1 vendor to incorporate all the "good parts" about the 3 vendors total I'm considering ~ I'd be in heaven!
Good luck to everybody... Hope something I said was helpful.
Richiro
Ricchiro,
I found out what I find comfortable in a store for the first hour may not be that comfortable after sleeping on it for a night. This was my experience buying a conventional mattress that were perfect in the store but caused me allergies in my closed bedroom and hurt my back so much. Also the softer latex combinations with my FloBed felt the best for the 1st hour and then in the morning my back hurt so I kept going firmer and firmer with a thinner topper over the very firm latex cores that seemed to work for me and have me sleep well and wake up hating to get out of bed. Hence, make sure where ever you buy a mattress, you have a return or exchange policy. Good luck and please keep us updated.
I found out what I find comfortable in a store for the first hour may not be that comfortable after sleeping on it for a night. This was my experience buying a conventional mattress that were perfect in the store but caused me allergies in my closed bedroom and hurt my back so much. Also the softer latex combinations with my FloBed felt the best for the 1st hour and then in the morning my back hurt so I kept going firmer and firmer with a thinner topper over the very firm latex cores that seemed to work for me and have me sleep well and wake up hating to get out of bed. Hence, make sure where ever you buy a mattress, you have a return or exchange policy. Good luck and please keep us updated.
Lynn..
Great point. I'm just excited that I feel much more confident that it's all going to be fine.
I am definitely still going back n forth about the 90-day return/exchange vendor vs the 90-day exchange-only vendor for that very reason you mentioned. Especially when the "exchange-only" vendor is the more expensive vendor.
But I know the customer support is excellent with that more expensive vendor and just seeing the product myself vs some of the things i've heard with the other vendor, I can see myself going with the "exchange-only" more expensive vendor because I'm pretty convinced at this point they have the higher quality product.
But dang.. $500 more and no returns (just exchanges?) That's tough to justify also. *sigh*
Richey
Great point. I'm just excited that I feel much more confident that it's all going to be fine.
I am definitely still going back n forth about the 90-day return/exchange vendor vs the 90-day exchange-only vendor for that very reason you mentioned. Especially when the "exchange-only" vendor is the more expensive vendor.
But I know the customer support is excellent with that more expensive vendor and just seeing the product myself vs some of the things i've heard with the other vendor, I can see myself going with the "exchange-only" more expensive vendor because I'm pretty convinced at this point they have the higher quality product.
But dang.. $500 more and no returns (just exchanges?) That's tough to justify also. *sigh*
Richey
Richiro, Who only has a 90 day exchange policy only? I know FloBeds lets you exchange cores up to 90 days but also return everything if it is within the 90 days or at least that is how it was when I bought my mattress. Is it the store you like that is local? Maybe you can ask them if they will let you have a special deal in returning everything in 90 days in writing? I would have never tried a mattress online if I would have been stuck with it if it was not comfortable for me no matter how I tried. I am glad I tried and exchanged cores and kept my FloBed. I learned my lessen with my awful Sealy Posteurpedic bed that was always way too firm for even me with no padding at all but I dealt with it for years until the bed's springs broke down and my platform bed broke.
I will have to echo Lynn's post - a mattress in the store might feel very good but might also be too soft for the long run. It happened to me... That's what got me here to this forum. You can always soften up a too firm mattress, but it's very difficult to go the other way.
Beware of thinking that one retailer has some magical higher quality product. This is just not the case. They all get the stuff from one or two manufacturuers. There is a tremendous amount of hype in this business. What you are mostly getting from the retailers is service and the fact that they are 'there" if something happens. The two that are mentioned mostly on this forum have shown that they are reliable and honest from what I've been able to tell. Paying way more money than what they are asking for their beds doesn't seem prudent to me. On the other end of the spectrum, if you do your homework and are a risktaker, you can DIY and save about 1/2 the cost of retail.
Bill
Beware of thinking that one retailer has some magical higher quality product. This is just not the case. They all get the stuff from one or two manufacturuers. There is a tremendous amount of hype in this business. What you are mostly getting from the retailers is service and the fact that they are 'there" if something happens. The two that are mentioned mostly on this forum have shown that they are reliable and honest from what I've been able to tell. Paying way more money than what they are asking for their beds doesn't seem prudent to me. On the other end of the spectrum, if you do your homework and are a risktaker, you can DIY and save about 1/2 the cost of retail.
Bill
Firstly, FloBeds is out for me because I want Dunlop. So that leaves 3 vendors I have been considering: Savvy Rest, Sleep EZ, and Habitat Futons.
Savvy Rest is both the most expensive, and the only vendor that doesn't accept returns (90-day exchange only). Also been in business the least amount of time (although the people and customer service and documentation are excellent).
Sleep EZ is the cheapest with a 90-day exchange and return policy. I think they have been in the business the longest, but I ruled them out for me (they were the only one of the three that couldn't provide materials documentation on their product, they've said some different things about synthetic vs natural, and talalay vs dunlop then i've read from a few other sites).
Habitat Futons is the middle in pricing (more towards Sleep EZ then Savvy Rest) and has a 180 day return policy. They've been in business the 2nd longest. Only vendor that doens't use re-configurable layers.
I'm at this point waiting for the Savvy Rest rep to get back to me on how close she can come to the competitor's price to sway me into going with Savvy Rest first.
Thanks again to everybody for all their help!
Richiro
P.S. What recommendations do you have for vendors if one wants to DIY?
Savvy Rest is both the most expensive, and the only vendor that doesn't accept returns (90-day exchange only). Also been in business the least amount of time (although the people and customer service and documentation are excellent).
Sleep EZ is the cheapest with a 90-day exchange and return policy. I think they have been in the business the longest, but I ruled them out for me (they were the only one of the three that couldn't provide materials documentation on their product, they've said some different things about synthetic vs natural, and talalay vs dunlop then i've read from a few other sites).
Habitat Futons is the middle in pricing (more towards Sleep EZ then Savvy Rest) and has a 180 day return policy. They've been in business the 2nd longest. Only vendor that doens't use re-configurable layers.
I'm at this point waiting for the Savvy Rest rep to get back to me on how close she can come to the competitor's price to sway me into going with Savvy Rest first.
Thanks again to everybody for all their help!
Richiro
P.S. What recommendations do you have for vendors if one wants to DIY?
Richiro -- Foamorder.com has dunlop... it's under the name Natural Sense. They have all types of options for DIY-ers, but I'm not sure about return policy. Don't forget to check out the clearance section. http://www.foamorder.com/latex.php
MattressMom,
So I was just curious if you were still around and how your Savvy Rest is working out a few months later?
Would enjoy hearing more stories/reviews about mattresses after people have had them a while.
FYI. I've decided to go with Savvy Rest and it should be here in a couple weeks.
Richey
So I was just curious if you were still around and how your Savvy Rest is working out a few months later?
Would enjoy hearing more stories/reviews about mattresses after people have had them a while.
FYI. I've decided to go with Savvy Rest and it should be here in a couple weeks.
Richey
richiro wrote:
MattressMom,
So I was just curious if you were still around and how your Savvy Rest is working out a few months later?
Would enjoy hearing more stories/reviews about mattresses after people have had them a while.
FYI. I've decided to go with Savvy Rest and it should be here in a couple weeks.
Richey
Richey: I am wondering how your Savvy Rest mattress is working out as you should have it by now and have had a chance to sleep on it.
How does it compare to the habitat latex bed you returned because it was to soft? What configuration did you decide on with Savvy Rest?
MattressMom,
So I was just curious if you were still around and how your Savvy Rest is working out a few months later?
Would enjoy hearing more stories/reviews about mattresses after people have had them a while.
FYI. I've decided to go with Savvy Rest and it should be here in a couple weeks.
Richey
Richey: I am wondering how your Savvy Rest mattress is working out as you should have it by now and have had a chance to sleep on it.
How does it compare to the habitat latex bed you returned because it was to soft? What configuration did you decide on with Savvy Rest?
Dear Richey and any others with comments,
Can you let me know how your SaavyRest is working out (and what your particular needs body-wise are, and which configuration you ordered)? I bought From Flo Beds and they have GREAT customer service. Wonderful people, very helpful and kind. After lots of research (needed all organic), I was trying to decide between them and Saavy Rest, and went with Flo Beds because of their return policy. I did not expect to have to return it, but since I could not check out either company/bed in person (although they were both very helpful on the phone), I felt better having a return policy. The last bed I ordered I slept on without trying and have not been all that happy in the long run.
I've slept on latex a lot--both as a child and very young adult, and then the past decade again (after years of futons and an innerspring). Anyway, I believe I've always had Dunlap, and the talaly is quite different, and I'm not sure it's working for me. I now need quite a soft bed on top but with firm support. I've had my new FloBed for 2 1/2 months and have to decide whether to keep, or return as unfortunately FloBeds does not carry dunlap). Although I think I would still choose talay for the top layer, I may need dunlap for the rest. Problem is no one carries the talay/dunlap Saavy Rest combination in my area and I can't travel out of state. I much prefer not to exchange my current FloBed, but am worried long term. Also the soft top layer seems to get quite compressed in the middle (although it eventually bounces back by the next night), but the medium on top is not soft enough for me. I have tried numerous combinations with the layers I have, but can't seem to get it right. My bed is on a slat frame (1 by 4's about 1-1/2 inches apart)
Linda
Can you let me know how your SaavyRest is working out (and what your particular needs body-wise are, and which configuration you ordered)? I bought From Flo Beds and they have GREAT customer service. Wonderful people, very helpful and kind. After lots of research (needed all organic), I was trying to decide between them and Saavy Rest, and went with Flo Beds because of their return policy. I did not expect to have to return it, but since I could not check out either company/bed in person (although they were both very helpful on the phone), I felt better having a return policy. The last bed I ordered I slept on without trying and have not been all that happy in the long run.
I've slept on latex a lot--both as a child and very young adult, and then the past decade again (after years of futons and an innerspring). Anyway, I believe I've always had Dunlap, and the talaly is quite different, and I'm not sure it's working for me. I now need quite a soft bed on top but with firm support. I've had my new FloBed for 2 1/2 months and have to decide whether to keep, or return as unfortunately FloBeds does not carry dunlap). Although I think I would still choose talay for the top layer, I may need dunlap for the rest. Problem is no one carries the talay/dunlap Saavy Rest combination in my area and I can't travel out of state. I much prefer not to exchange my current FloBed, but am worried long term. Also the soft top layer seems to get quite compressed in the middle (although it eventually bounces back by the next night), but the medium on top is not soft enough for me. I have tried numerous combinations with the layers I have, but can't seem to get it right. My bed is on a slat frame (1 by 4's about 1-1/2 inches apart)
Linda
Linda, I hope you can find a comfortable combination with flobeds.
The only thing I can think of is that you consider buying a piece of dunlop to just use for your top layer? If it doesn't work you can always keep it for padding a guest bed or ?
I'll say this:
I could not sleep on my flobeds latex/memory foam mattress. I tried every combination and it just did not work for me. Great company though!
They gave me ZERO problem about returning it and I got my refund minus shipping in a timely manner. As a result I constantly recommend them to people even though it didn't work out for me. I guess that's what they have learned: that giving a good no-hassle return/refund is the way to get customers and gain customer loyalty and good word-of-mouth. I wish more companies would operate like that!
If they'd offer a spring-based model I would have tried that. Some day I might try their water bed, but it seems very pricey. Most of my adult life I slept on waterbeds of various types and loved them. Finally got tired of leaks (probably just got a poorly manufactured one, a lemon) so I switched to regular mattresses and then foam. Some day I'll try a waterbed again. [I know: they call them "flotation systems" now...]
The only thing I can think of is that you consider buying a piece of dunlop to just use for your top layer? If it doesn't work you can always keep it for padding a guest bed or ?
I'll say this:
I could not sleep on my flobeds latex/memory foam mattress. I tried every combination and it just did not work for me. Great company though!
They gave me ZERO problem about returning it and I got my refund minus shipping in a timely manner. As a result I constantly recommend them to people even though it didn't work out for me. I guess that's what they have learned: that giving a good no-hassle return/refund is the way to get customers and gain customer loyalty and good word-of-mouth. I wish more companies would operate like that!
If they'd offer a spring-based model I would have tried that. Some day I might try their water bed, but it seems very pricey. Most of my adult life I slept on waterbeds of various types and loved them. Finally got tired of leaks (probably just got a poorly manufactured one, a lemon) so I switched to regular mattresses and then foam. Some day I'll try a waterbed again. [I know: they call them "flotation systems" now...]
Jimsocial and Linda:
I have no idea which of the FlowBeds you both have purchased. The one I have looked at with FlowBeds was the all natural 4 layer mattress. This mattress has a top layer that is a two inch soft convoluted Talalay. The three layers beneath the top layer can be any degree of firmness you wish to have. They even have an extra firm layer that is a blend of Talalay and synthetic Talalay to get a more firm consistency. So I do not know why you cannot have a soft top layer and anything from soft to extra firm beneath this top layer.
So I would think that if you have this mattress you can have a soft top layer and any degree of firmness under it that will work for you. As you have both mentioned the customer service at Flowbeds is excellent and they will do everything they can to keep you happy. I would recommend that you call and talk to either Dave Turner the owner or his son Dewey. I have talked to both of them and they were very helpful.
But you're both right, if you do not like Talalay you're out of luck with FlowBeds as they only handle Talalay.
Savvy Rest handles both Talalay and Dunlop. The Talalay is more expensive and they do not have a return policy for the whole bed although they do have an exchange policy for 90 days on the different firmness layers. It seems the laws in Virginia, where Savvy Rest is located, do not allow a re-issuance of mattresses. They have to be ground up into pillows or used as samples. Given the cost of natural latex rubber one can see why they do not have a return policy.
I wish you both the best of luck getting a mattress that works for you.
Don
I have no idea which of the FlowBeds you both have purchased. The one I have looked at with FlowBeds was the all natural 4 layer mattress. This mattress has a top layer that is a two inch soft convoluted Talalay. The three layers beneath the top layer can be any degree of firmness you wish to have. They even have an extra firm layer that is a blend of Talalay and synthetic Talalay to get a more firm consistency. So I do not know why you cannot have a soft top layer and anything from soft to extra firm beneath this top layer.
So I would think that if you have this mattress you can have a soft top layer and any degree of firmness under it that will work for you. As you have both mentioned the customer service at Flowbeds is excellent and they will do everything they can to keep you happy. I would recommend that you call and talk to either Dave Turner the owner or his son Dewey. I have talked to both of them and they were very helpful.
But you're both right, if you do not like Talalay you're out of luck with FlowBeds as they only handle Talalay.
Savvy Rest handles both Talalay and Dunlop. The Talalay is more expensive and they do not have a return policy for the whole bed although they do have an exchange policy for 90 days on the different firmness layers. It seems the laws in Virginia, where Savvy Rest is located, do not allow a re-issuance of mattresses. They have to be ground up into pillows or used as samples. Given the cost of natural latex rubber one can see why they do not have a return policy.
I wish you both the best of luck getting a mattress that works for you.
Don