Mattress Forum

Has anyone ever got a straight answer from Overstock.com customer service?
Apr 28, 2010 8:53 PM
hellbed
Joined: Feb 8, 2010
Points: 72
I am still tempted by the ECO latex toppers sold by overstock.com. I contacted them to try and get some more info, but keep getting automated replies saying my question cannot be answered because I have offended their mail system by forgetting to dot an i or cross a t. 

r they reply asking for more details, even though the info was already in an earlier email.

 

Just curious, am I having a bad run of luck, or are they one of those companies that will do anything to avoid actually answering a customer inquiry?

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