Mattress Forum

I purchased an iComfort Insight; it was delivered about nine days ago. I spent several hours across two days comparing mattresses at a local store, comparing back-to-back various spring and memory foam options from Serta, Tempurpedic, and Simmons. I was drawn at first to the Revolution but realized it'd be far too plush, given that for the past five years I'd been sleeping on an inner-spring King Koil. (Background aside: I'm in my late twenties and have no obvious back problems, except tightness without pain in my lower back in the mornings that can be solved with a good stretch. I've been lucky so far, and my previous mattress had seemed to serve me well enough. Before buying this mattress, I'd spent two weeks traveling, during which I'd used a sleeping bag with a Therm-a-rest inflatable sleeping pad.) I wanted something firmer than the Revolution to make sure that I didn't unbalance whatever equilibrium I'd reached with my back on my old mattress—maybe whatever felt most like how that mattress had been worn in. I ended up with the Insight for the simple reason that it felt best given the position I sleep in. Without having used a memory foam mattress before, I was concerned about the transition, and I was sold on the iComfort series because of the express representations the salesman made about Serta's 120-day guarantee, including about their willingness to eat exchange costs (like restocking fees), minus a return delivery fee. I figured the return delivery fee was equivalent to a reasonably valued put option on exchanging something about which I was optimistic but skeptical. I felt this reduced most of the risk on the part of the consumer (to the extent that, after the exchange, you're still able to get a deal from the retailer as good as if you'd bought it originally instead of the iComfort).

At this stage, I'm cautiously optimistic. I fall asleep a little quicker than on my old mattress, because I feel more comfortable once I've gotten into my usual side sleeping position without needing to move around a bit to find the right balance. The first two nights I found I woke up once each night to turn over, getting used to the feel of sleeping on the bed. It might be that I was (and maybe still am) waking up more often but I'm not noticing or remembering it anymore. I also haven't noticed any aches or pains, but that may change over time (we'll see). I'll try to check in sometime after thirty days.

* Sears Newpark had an iComfort twin box spring with the sturdier pattern below, not like mine.  How they deliver a different box spring to me than that store, I don't know.

FWIW,  Sealy and Stearns and Foster use a different pattern of vertical support rods - they are evenly spaced about 4" apart.  With that arrangement, it seems there will not be a sag down the middle in hips area.

So, if it seems your mattress is sagging, might be wise to do string test atop the foundation, look for dip. 

FWIW, I was able to get a 3 week old S&F box spring, twin for $169 at Sears Outlet. 

Don't work there, nor do I work for Sealy, just a heads up. 

We purchased the Revolution three months ago and LOVE it!  It is perfect in every way.  We have not felt any heat issues and the day we  installed it, we left it unmaid,  opened the windows, shut the door for two night and the smell disappeared. We both love the comfy medium firmnes.  $2000 sounds like a great buy, I think we paid $3100 from Sears.  Good luck!

firehawk343 wrote:

We just got back from the store and bought the Revolution with the adjustable frame and I bought a pillow. I suffer fromFibromyalgia along with some other issues and a Tempur-Pedic was recommended to me. But I liked the icomfort revolution better and my husband and I purchased that one. I will be back on with a review but this was very helpful.

The 2.75" gel foam doesn't feel all that dense to me.  Not like a Cloud Supreme support foam layer which feels very dense.  I dunno, Rev has a lot of sink, too much for me.  But that was hampered by the cheesy twin box spring that bows in the middle.

btw, the resale on the iComfort was lousy.  I had the twin XL priced at a mere $250 for a while and no calls.  I ditched the set for $175 measly dollars.  Cost me $1500 originally.

With the Labor Day sales last weekend it seemed a great place to start, and so I found myself staring at the ceiling of the Sears showroom from the iComfort beds. I was drawn to memory foam due to our good experience with our mattress topper, and to the iComfort two reasons in particular:  its promise to "sleep cooler", and also because of the "Ultimate Edge Support Perimeter" (no "roll off") as I often wake up in the morning to find myself lying on my side along the very "knife's edge" of the bed, as this is all the space that I have to work with because during the night my husband and two cats have claimed the rest of the bed. (I am primarily a back sleeper, and so is my husband.)

I immediately fell in love in with the iComfort. Serta's claim about the edges seemed to be true -- the edges were even more supportive than the edge of my 16-year old pillow top. While I thought that the Insight might have been the most comfortable to initially lie down on (I prefer a firmer mattress), I ended up ordering the even firmer Genius as I thought it was a bit better after settling in. Further taking advantage of the sale,  I also selected the Motion Perfect base (or, in the case of my king size bed, two twin XL bases that will work together like a single unit). So, I placed my order, and was so excited about the prospect of this uber comfortable bed and the spa-like experience I was envisioning with having the special bases ... that is, until I came home, got online to do a bit more research, found this forum, and read all the posts the iComfort issues: hardness, softness, sagging, and smells -- and became more than a bit concerned. 

Concerned, yes, but not worried enough to cancel, I decided to venture around town during the past week to 3 different showrooms where I've laid on their iComfort beds and disappointed sales personnel everywhere as they found out that I had already bought the bed. Ha! On one of these excursions I took my husband with me, and on another I took a good friend (who also fell in love with the bed and is considering a future purchase of the Insight -- but they didn't have a Genius bed at this showroom for her to try) and the result was that I revalidated my original decision. I also tried the TemperPedic beds (which really weren't under consideration due to the softer edges) and thought that the iComfort beds were MUCH more comfortable (and my friend agreed with me).

Of course, despite visiting all these showrooms I do realize that the people who had bad experiences with what the mattressess that were delivered to their homes were HAPPY with the mattresses that they tested in the showroom. I really love this bed, and I guess I love it enough to take the gamble -- especially as I am also investing in the Motion Perfect base. My investment/gamble is $4500 ($1700 for the mattress and $2800 for the two bases) not including sales tax, but that seems to be a great deal as the undiscounted price for this would be $12,250 (but, does anyone EVER pay full price???).

TOMORROW is the big day when Sears delivers my new bed ... and I will be sure to come back with an update and let y'all know how it turns out. (In case you can't tell ... I can't wait!!!!)

Did the S&F boxes not work out with your new SleepEZ latex mattress? How is that arrangement working out for you? Is it the right amount of support without the pressure points of the wood foundation??

slpngoc wrote:

Susan

There is absolutely no smell whatsoever with this bed.

There is, however, a glitch: the delivery people that Sears uses had never seen these adjustable bases before, and were telling me that they could not set my bed up and that Sears was going to have to send someone else -- but this was after my old Serta Perfect Sleeper mattress and box springs had been carted out to the truck and gotten all wet (and probably pretty dirty, too) in the pouring rain. I told them that they were not going to leave me without a bed tonight.  I called the number on my receipt for Sears delivery and was told that they are not responsible for installing, only delivering and that I would need to arrange for my own installer. WTF? Like who, Mattress Discounters?

To be honest, the delivery people tried their best to set them up and get them working correctly, but they had not received any training and were here for about an hour reading the instructions.

I then called Serta and they reaffirmed that yes, Sears was responsible for the installation (of course). I just spoke with the sales person who sold me the bases who promises that they will get it sorted out. If I were strong enough to lift the mattress off the bed to get to the switches that are in the bases, I might be able to fix it myself. Actually, I can reach the one on the right side of the bed from underneath, but not the one on the left side of the bed. Additionally, it appears that the 0G function on the left base isn't functioning at all. 

I'll be back in a few days to update on the resolution of the bases and to give thoughts on how the Genius mattress actually sleeps. Despite the issue with the bases, I'm really looking forward to sleeping on my new mattress tonight.

The SleepEZ works well on the S&F box spring foundation.  The 10000 straight out of the box with F/M/S has nice support for me and nice softness.  I've been still comparing it with Tempurpedic Cloud mattresses at Sleep Train and my frequent visits there have  a couple salespeople wondering what I might buy.  I decided to get a Tempurpedic advanced ergo adjustable base.  Putting the latex on the solid base of the adjustable changed the response and bounciness of the latex, but it seems to have the same support and softness.

My right shoulder situation is real and very rare.  Not many have had shoulder surgery just to make it half way decent.  It made sense to get the adjustable base in hopes to sleep on my back more.  It feels pretty awesome to lay on the adjustable near the 'zero gravity' position.  I'm still not used to falling asleep in that position, but I can get some rest that way and I do like laying with feet and head up a little.

Last word about the SleepEZ mattress - it's a pretty good mattress.  No slouch at all.  It is certainly the best mattress I've had recently.  Would a Tempurpedic Cloud be better?  Don't know, but they feel pretty awesome in the store.