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Greeting mattress experts and lurkers, I am a once-a-decade mattress buyer in need of assistance. Can anyone provide input for the Serta Icomfort foam mattress line? Specifically, I'm interested in the Revolution model king size. My initial search led me towards the Tempurpdic Rhapsody. However, many reviews suggest Tempurpedic's sleep "hotter" than spring or other foam mattresses. My wife is furnace so I dare not bring a mattress home which amplifies that issue. So, my next focus was the Simmons ComforPedic. My wife laid on every model and said they were "too springy" compared to the Tempurpedic and the iComfort. So we are down to one option right now, the iComfort. What I'm asking for help with is advice and comparison. The iComfort line of Serta is very, very new and this is possibly why there is no data or opinions on the internet. My heart is not set on the Revolution for $2,000 and I am genuinely interested in hearing advice and comments even if that information leads away from iComfort completely. Thoughts? Much appreciated, |
| Gotta love it, delivered the wrong mattress AGAIN, I am ready to explode. |
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Shoot, Pete! My gosh - how frustrating and disappointing. I am wondering how prevalent a "bait and switch" tactic is in the mattress market. I've read so many reviews on this forum where the model that someone tries in the showroom seems completely different from the mattress that is delivered. Is it possible that some dealers put out a model on the floor that is more "plush" than the actual model that is delivered? I had to wonder if something like that was going on when the store I bought a mattress from told me, the day of delivery, that they had sold "my mattress" to someone else, but had another one just like it across the valley that they could get for me the following day. Then when i refused that, they tried to "upgrade" my mattress, "for free," just to make me happy. I felt like I was being set up for a bait-and-switch tactic, especially since once I accepted delivery, there would be no way to return it. It was hard enough to get my money back as it was, and I had to fight tooth and nail. I don't know - just wondering if something like the traditional bait-and-switch might be part of the shadier repertoir employed by some mattress dealers.... |
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Hi Everyone- Delivery came today on our Vera Wang Cal King Natural Poise Super Pillow Top. They took back the Icomfort after really looking the mattress over. For those of you who want to purchase an Icomfort and are basing it on the 120 night trial, be sure to get the mattress protector as the trial/exchange will be void if there are any stains or soiling. Mattress right now is "airing" out, initial impressions are good, feels as though even though it is EXTREMELY soft/plush, it still provides a great amount of support that I was looking for. The Icomfort conformed nicely to my body for about 3 weeks, and then it started to just sink/sag in without any conforming. Hopefully the Vera Wang will be better, but only time will tell. I will post a review of the bed once I have enough time with it, at least a couple weeks. If anyone has any questions regarding either bed, please let me know and I will do my best to help you out. |
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Thanks Dave for your response and expertise. After nearly 2 weeks my mattress has not softened at all. Believe me, I recognize that all mattresses will be an adjustment but sleeping shouldn't be pure torture. Putting the pain aside, I bought this mattress because of the plushness; it has not softened at all since its delivery. I have the Revolution so it should be exceptionally soft. This isn't just a matter of me not adjusting. It's a matter of false advertisement or, unfortunately, a defect in the product. I shouldn't have to sacrifice sleep for weeks or months until the mattress "breaks in." I am so disappointed in this mattress and I believe that there should be a sort of disclaimer telling people that it may be quite a while for the mattress to soften, that is if it softens at all. I am much too young to have back and neck pain day after day. I haven't slept well since this mattress was delivered. I am not a "Debbie Downer" sort of person but without sleep I cannot function and I'm miserable. I spent 2 straight months last Summer traveling all over the world. I went all over South Africa, Europe, Great Britain, and Dubai. In those 2 months I had not one problem with an uncomfortable mattress. I'm a pretty tough cookie but I draw the line at this dreadful mattress. Getting a good night's sleep every night is an essential. This message was modified May 11, 2011 by astinia
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astinia wrote: Thanks Dave for your response and expertise. After nearly 2 weeks my mattress has not softened at all. Believe me, I recognize that all mattresses will be an adjustment but sleeping shouldn't be pure torture. Putting the pain aside, I bought this mattress because of the plushness; it has not softened at all since its delivery. I have the Revolution so it should be exceptionally soft. This isn't just a matter of me not adjusting. It's a matter of false advertisement or, unfortunately, a defect in the product. I shouldn't have to sacrifice sleep for weeks or months until the mattress "breaks in."
I am so disappointed in this mattress and I believe that there should be a sort of disclaimer telling people that it may be quite a while for the mattress to soften, that is if it softens at all. I am much too young to have back and neck pain day after day. I haven't slept well since this mattress was delivered. I am not a "Debbie Downer" sort of person but without sleep I cannot function and I'm miserable. I spent 2 straight months last Summer traveling all over the world. I went all over South Africa, Europe, Great Britain, and Dubai. In those 2 months I had not one problem with an uncomfortable mattress. I'm a pretty tough cookie but I draw the line at this dreadful mattress. Getting a good night's sleep every night is an essential. |
| Thanks. I am so glad that you're (so far) happy with the Vera Wang. I have now moved onto the ground and am using a sleeping bag. haha. It's sad, really, but it's actually more comfortable. I have to wait 30 days before I return it. I only have 13 more to go. Huzzah! I am counting down the days. I will look back on this experience as a little mattress adventure. :) In the future, I will wait until a newer product is more established and has more reviews, no more experimenting for me! |
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Hi,
So it has been almost a full week on the Vera Wang. Initial impressions were that it is extremely soft. The first 2-3 days I was worried that it may be TOO soft for me, but I am now warming up to the softness. The pillow top is extremely soft but like all pillowtops, will probably flatten out over some time. For right now at least, this appears to be a very soft, high quality bed. Had some friends over this weekend who have a Memory Foam bed from Simmons and they fell in love with our new bed. Everyone so far says it is so soft and comfortable. The bed is REALLY soft but yet gives you just enough support. We were a bit sore the first couple days from the switch, but I think some of it may have to do with the Rottweiler we sleep with in the bed lol. Overall the Vera Wang is superior in comfort to the Icomfort series we have tried. Now we just have to wait regarding the longevity of the mattress and the pillow top. My last pillow top lasted 7 years (Simmons Beautyrest World Class), so I am not too worried about the longevity as it is supposed to be a soy based latex pillow top. This message was modified May 15, 2011 by petes67bird
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jscharter wrote: Owner Icomfort Insight:
First night and I am in so much pain......................Husband slept like a rock and 1st night loved it, no shoulder pain as with our previous pillow-top of 10 years.............wanted to switch from spring to foam/tempurpedic due to reaching 40's and the body needing more support during sleep.....Insight is the highest firmness, according to salesman. Went back to store purchased from and the first question was how warm/cold is your home......live in Michigan and temp changes often.............salesman indicated to give the 60-day trial to confirm that my satisfaction/back pain is still there....at this point want to return to my old mattress and receive my $1800 back, but of course the stipulations of returning a mattress will cost over $200+, so my great deal when purchased may now cost $$$$$..............went to store for Tempurpedic and high pressure salesman sold us on the Icomfort due to it's great deal and cost below tempurpedics prices............................will keep you posted....................how many weeks to really enjoy a good night sleep????????????? |
| Insight I comfort King size owner 2+ weeks later...............husband still has no problem with the mattress, he likes it, he was a very hot sleeper with the pillow-top and with the icomfort has not had one hot night sleep, much nicer to cuddle with....................I have noticed and have come to the realization of giving time with such a drastic change from pillow-top to memory foam....................the tossing and turning does not effect my husbands night sleep I do every night, as did our pillow-top.........I am getting use to the firmness and do wake up rested.......do I love my insight icomfort as much as my husband, NO................but am willing to give it time due to the huge difference between the pillow-top comparted to the memory foam feel...............I would be willing to try the less firm i comfort but for the return price may not be worth it to possibly get the same effects....................and spend $1000 just to see if a little more cushion will satisfy my night sleep......... |
| I personally sleep on an IComfort and LOVE it and had it for the last 5 weeks. Serta backs their bed with a 25yr warranty and 15 full replacement on body impressions. The reason I like my IComfort is due to the 70% memory foam with 30% Gel. Gives great air flow system taking away from sleeping hot. Remember when buying a foam/memory foam mattress. Pay attention to the thickness of the foam and what is in all layers compared to the weight of what your body is. If you are a bigger person sleeping on the lower end of a memory foam mattress then you will have a problem with dropping down to low thru the memory foam and onto the base foam. |